Customer Service Representative

Gandr · Remote (US)

Role

Title

Employer

Location (optional)

Description (optional)

What the AI screens for, in order. Weights set each one's share of the 0–100 score — visible to the candidate's hiring manager.

3/12 · total weight 6

Label

Weight (50%)

Question the AI asks (blank = scored holistically from the call)

Scoring guidance (optional)

Label

Weight (33%)

Question the AI asks (blank = scored holistically from the call)

Scoring guidance (optional)

Label

Weight (17%)

Question the AI asks (blank = scored holistically from the call)

Scoring guidance (optional)

Auto-book threshold

70+

Score at or above this auto-books the candidate. Below it lands in Review; low scores auto-reject. Every decision is one-click overridable.

Booking link (Cal.com / Calendly, optional)

Sent to auto-booked candidates by SMS.

Custom intro line (optional)

The AI's opener after the required recording disclosure. Leave blank for the default.